Delivery and returns information

At Cornish Spirit, we want you to be absolutely delighted with your handmade treasures. Here, you will find all the essential information about our delivery process and our straightforward returns policy, ensuring a smooth and satisfying shopping experience.

Frequently asked questions about shipping and returns

We've put together answers to some common questions about getting your unique Cornish Spirit items to you and what to do if something isn't quite right. Our aim is to make your online shopping as enjoyable and worry-free as possible.

When can I expect my lovely handmade items to arrive after ordering?
You can expect your Cornish Spirit order to arrive within 7-10 days of purchase. Each item is handmade with care, and we strive to get it to you as quickly as possible.

What is your policy if I am not completely happy with my purchase?
If you are not entirely satisfied with your Cornish Spirit purchase, you can return it for a full refund within 14 days of receipt. Please ensure the item is in its original condition.

How much do you charge for delivery, or do you offer any free delivery options?
All orders are shipped via first class next day delivery to ensure your items reach you promptly. For details on any current free delivery promotions, please check our homepage or contact us.

Do you send your Cornish Spirit crafts to customers outside of the UK?
Currently, Cornish Spirit only ships within the United Kingdom. We are always exploring options to expand our reach in the future.

Got more questions about shipping or returns?

We're here to help! If you have any further questions regarding our delivery or returns policy, please do not hesitate to get in touch. Your satisfaction is our priority.